Privacy policy

Who we are. 

Mirror-Day's 

31 market parade

Havant

Po9 1py

02392483174 

mirrordays2020@gmail.com 

In this privacy policy references to 'we' or 'us' refer to Mirror-Day's.

This policy will explain what information we collect about you and how we use it and store it. 

The information we collect and how

At Mirror-Day's we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purposes than providing the best possible service for our clients. At any time you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years. 

For transparency, listed are the business services we provide and how each service uses the information we collect. 

Hair and beauty related services 

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example your preferred hair style, colour formulas, how you like coffee and who your favourite stylists are. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service. 

Appointment confirmation and reminders 

We will contact you via phone, email or sms to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want you may opt-out at any time. 

Appointment ratings and reviews

After visiting us we may send you an email or sms asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want you may opt-out at any time. 

Marketing 

We will not undertake phone, email or sms marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like valentines day and Christmas, of course you may opt-out of receiving marketing material at any time. 

Data stored